RMA Request Form

To return a product under warranty for refund, replacement or repair, please complete and submit the form below.

Requirements and guidelines:

Upon receipt of this completed request, an RMA authorization form will be issued to you. The RMA authorization form will contain your RMA# which must be included on your shipment. Please include the RMA authorization form with your shipment.

All returned items must be shipped back in original or comparable packaging. (Please do not package with newspaper).

Items being returned for credit (demos, etc.) must arrive in full working order for credit to be issued.

Some returns may be subject to a 25% restocking fee.

Please provide as much detailed information as possible.  Any missing information can potentially slow down the RMA process.

Additional terms and conditions apply. See the MoboTrex Inc. Terms & Conditions.